Problem management goes much further than just asking the maintenance people if they already solved the problem. This approach to long lists of problem, which never get closed. Problem management in our perspective is organizing teams, tests, etcetera to get to heart of the problem. This problems get really solved and the service in your department really improves, while incident rates drop. Result-Comsult can help your organization to reduce the amount of problems and thereby reducing the amount of incidents. This reduces costs in the long term while increasing customer satisfaction.
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